Privacy Policy

Last updated: November 2025

Welcome to Imsana Lifestyle.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

By using our website — www.imsanabd.com — you agree to the practices described below.

1. Information We Collect

We collect personal information to provide you with a smooth, secure, and personalized shopping experience. The types of information we may collect include:

• Personal details: Name, phone number, email address, and delivery address.

• Order information: Product details, payment method, and transaction history.

• Device & usage data: IP address, browser type, device type, and cookies for analytics and site improvement.

• Communication data: Messages, inquiries, or feedback you send through our contact forms, email, or social media.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you about your purchases, offers, or inquiries.

• Improve our website, products, and customer service.

• Send you updates, promotions, or newsletters (only if you opt in).

• Ensure secure payments and prevent fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal data to third parties.
However, we may share necessary information with:

• Delivery partners to complete your order.

• Payment gateways to process secure transactions.

• Service providers for website hosting, analytics, or customer support — under strict confidentiality agreements.

4. Data Protection & Security

We take data protection seriously.

• All transactions are processed through secure, encrypted connections (SSL).

• Only authorized personnel can access your personal data.

• We regularly update our systems to protect against unauthorized access, loss, or misuse of information.

5. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, improve loading times, and analyze website performance.
You can disable cookies through your browser settings, but certain parts of the website may not function properly without them.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of promotional emails or messages.

• Request information on how your data is used.

To exercise these rights, please contact us at info@imsanabd.com.

7. Third-Party Links

Our website may include links to other websites (such as payment gateways or social media).
We are not responsible for the privacy policies or practices of these third-party sites. Please review their policies when you visit them.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

📧 Email: info@imsanabd.com
📞 Phone / WhatsApp: +880 1886-620007
📍 Pickup Address: House 629, Middle Badda Link Road, Dhaka – 1212, Bangladesh

© 2021–2025 Imsana Lifestyle. All rights reserved.